hOp for Multifamily

hOp is the new way to neighbor™

Neighbors bumping elbows

Resident retention increases up to 70%

When residents feel connected to their apartment community, they stay—it’s that simple. hOp fosters community by connecting everyone you do business with: prospects, residents, neighbors, onsite teams, corporate groups, local merchants, and preferred partners. With patented technology, no other solution connects people together like hOp.

A toolkit for fostering authentic community to drive retention

  • Cloud-based resident management portal
  • Analytics dashboard for measuring community health
  • Reputation management engine
  • Rewards system that works with merchants in your area
  • Automated community management
hOp product screenshot

Increase qualified sales leads

Convert leads to leases. Teams can connect with residents in a variety of ways, giving them the control on how to engage.

Turns residents into neighbors

Features like favors, perks, polls, events, group chat, and direct messaging help residents connect.

Give residents a single touchpoint

Emphasize the value of community services and amenities by giving residents safe and easy access all in one app.

hOp product screenshot

Turn positive experiences into positive reviews

Between hOp flagging features and our automated review tool, reputation management will be a breeze. Our Flagged Words™ feature will notify onsite teams so they can interact directly with residents and resolve issues quickly. Both in-app or in the hOp Dashboard!

Create a dialogue with your residents

Your onsite team is an important part of your community. hOp helps you create engaging content and can even share it on your behalf.

Optimize community and vendor services​

Gauge community interest and feedback to make event smarter investment decisions. We integrate seamlessly with Yardi, RealPage, and Entrata.

Grow with your neighborhood

Your community extends to the neighborhood around you. Treat residents to some great deals at the spots they already love nearby.